Varsitytheory Technology Private Limited ("we," "our," and "us'') owns primpicks. We aim to provide our users' (“you”, and “your”) a seamless shopping experience. At primpicks, our main focus is on delivering smooth shopping experiences for our Indian customers. Your order will be delivered by our domestic shipping service within 3-8 business days from the date of shipment. Shipping costs and delivery times can change depending on the shipping method, destination, weather conditions, and unforeseen circumstances, but it is important to note that they are not fixed. It is necessary to inform our team within 48 hours of receiving your order if it is lost or damaged. Once you confirm your order, the shipping costs will become visible.
Address Accuracy
Ensuring the accuracy of your shipping address is crucial for timely and successful delivery of your orders. Please double-check all details, including street address, city, state, and postal code, before finalizing your purchase. Any inaccuracies may result in delivery delays or additional shipping charges. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice any errors in your shipping address after placing an order, please contact our customer service team immediately for assistance.
Order Cancellation
You may cancel your order within a specified timeframe after placing it. Please refer to our cancellation policy for detailed information on time limits and conditions. Once the order has been processed and shipped, cancellations will not be possible. If you wish to cancel an order, contact our customer service team as soon as possible to ensure timely processing.
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